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Privacy Policy
The Supplier wishes
to inform the public that it is possible, without
registering, to access the site www.circuitigioielli.com
and read all the information herein contained,
the products catalog and the price list, and use
all those services for which one does not need
to enter personal data. In order to use other
services such as the newsletter and on-line purchase,
it is necessary to enter the requested data. Submission
of data is not obligatory but only necessary to
establish and maintain the contractual relationship
existing with the Supplier, which cannot be established
without the communication of such data. Customers
are entitled to exercise all the rights provided
for by Legislative Decree No. 196/2003 in relation
to such data.
The data submitted by or, in any case, referring
to Customers may be transmitted by the Supplier
to the following subjects:
- Outsourced third parties providing specific
services on behalf of the Supplier (couriers,
manufacturers of ordered items, companies providing
administrative and accounting services, revenue
authorities, information systems outsourcers
and marketing analysts);
- Banks, to handle payments and collections
of money related to the completion of the sale
contract.
Written instructions regarding the cancellation
policy are sent with each order to the Customers.
Dissatisfied customers may exercise their cancellation
rights (pursuant to Legislative Decree of 22 May
1999 No. 185 on consumers’ protection in distance
contracts) within a term of 10 working days from
receipt of the goods, sending a written communication
by certified mail with return receipt to the following
address: “QUARTAROLI GIOIELLI Simona Salari B.do Partigiani 2/e 28100 Novara-Italy”. Such notice
of cancellation may also be submitted, within the
same term, by telegram, provided that the original
copy is sent by certified mail with return receipt
within the following 48 hours.
Moreover, in order to receive reimbursement,
customers shall ship back to the Supplier address
(B.do Quintino Sella 18/a 28100 Novara-Italy)
the purchased items within 10 days. Customers
are entitled to return and receive reimbursement
for the goods without being subject to any penalty.
Customers shall only be responsible for the
expenses related to the return of goods, with
the exclusion of those related to the first
shipment which are entirely on the account of
the Supplier. As part of a fair and balanced
relationship, Customers hereby agree to store
and preserve with utmost care and diligence
the goods for which they intend to exercise
their cancellation rights.
Goods shall be kept intact in their original packaging.
Customers shall be entirely responsible for all
expenses and risks inherent in return of goods.
The Supplier shall not accept goods that are no
longer intact, are damaged or lack the original
accessories or optional equipment. Such goods shall
be returned to the Customer who shall bear all the
expenses related thereto. Once the goods have been
received as above described and all the necessary
checks have been completed, the Supplier shall reimburse
the Customer. The Supplier hereby agrees to complete
all reimbursement procedures, by bank wire transfer,
within thirty working days from receipt of the notification
with which the Customer had manifested his/her intention
to exercise the cancellation rights. |
